The reception team was great! Especially the gentleman I dealt with on the phone regarding the noise level above my room. Thank-you for offering us a different room. Sorry I didn’t get your name. I made a noise complaint on Sunday night around 10pm and he was lovely to deal with and made sure we had a restful night with sleep. The free drinks from the mini bar was a plus and the gym was great too.
Hhaannhh
agosto 2023
Beautiful big modern hotel. Busy but with a good atmosphere. Spacious room, fridge stocked with complimentary water, juice and beer. Comfy bed and bathroom stocked with everything needed. Dressing table and mirror in the room. Good location with a tram to the old town and SBB station outside the door. Public transport is free with a Bern Card from the hotel. We didn't eat in the hotel but check in was very friendly and informative.
Ann
settembre 2023
I am delighted to offer my enthusiastic recommendation for Hotel Swiiotel Kursaal Bern. My recent stay at this establishment was nothing short of exceptional, and I would highly recommend it to any traveler seeking a remarkable experience in Bern. The rooms at Swissotel Kursaal Bern are elegantly designed and equipped with all the modern amenities one could desire. The plush bedding, well-appointed furnishings, and luxurious bathroom made for an exceptionally comfortable and relaxing stay. The attention to detail in the room's decor truly impressed me. The breakfast spread was simply outstanding. There was an extensive variety of options to cater to all tastes and preferences. Freshly baked pastries, a selection of bread and jams, and a wide assortment of cereals and yogurts were available for those who preferred a light and healthy start to their day. For those with heartier appetites, the hot food station was a culinary dream come true. The aroma of sizzling bacon, perfectly cooked sausages. and scrambled eggs filled the air.
Brian
agosto 2023
Beautiful big hotel.The breakfast was delicious, had a great variety. The rooms were very clean and comfortable. Very close to the city center.
Eleni
giugno 2023
Great modern, stylish, comfortable hotel. Staff were very welcoming and helpful with advice. Room was large, clean, comfortable, and stylish. They had many conveniences like a mini fridge with free drinks, plenty of counter space to put things, and a sitting room. Parking is in an underground garage and secure. The hotel is conveniently located across the bridge that connects to the downtown. We either walked or took the free bus that stops in front of the hotel. Excellent location! Would love to stay here again!.
Simone
luglio 2023
The room was comfortable and very clean, the staff very kind and professional. The location is great, only a few minutes from the centre of Bern's Old Town. I would stay here again.
Termos
febbraio 2023
very clean, comfortable, good location, nice interior design
Emma
maggio 2022
We have to tell you thanks for all, from reception Mr. Anis, Ms. Jenny was extremely helpful and friendly, the Manager Ms. Karin Kunz was also very kind and professional. The hospitality was amazing. This is the place where we always will stay if we come to Berne. The breakfast and very clean rooms, ambiance were very good. Being able to charge the car in the hotel was very helpful as well.
Moriz
maggio 2023
The location is fantastic. You walk out and just a short walk away to the main old town. I love that it’s a bit quieter and overlooking the river. Staff speak good English ( a unique thing in Bern ) and they were very helpful in explaining us how to get around, recommendations etc. Room size is great for Europe standards. Room is clean and well maintained. Mini bar is equipped and daily water , coffee capsules etc is provided. Overall we were super satisfied. Great value for money!
Kirti
gennaio 2023
Great location, nice room and neighborhood. Stylish hotel with a clear concept behind, attention to details, welcoming vibe. Big bed, spot-on mattress which made for such a good rest. Thank you!
Emil
maggio 2023